Africa

Americas

Asia

Europe

Oceania

Popular Topics

Topics

About

Policies

Our Network

More

IT Strategy

IT Strategy | News, how-tos, features, reviews, and videos

feature

5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

28 Nov 2018 7 mins
Artificial Intelligence Digital Transformation IT Strategy
feature

How to establish a thriving IT innovation hub

Innovation and disruption are essential for business success. An in-house tech hub will help your enterprise meet both goals. Here's how to get started.

19 Nov 2018
Emerging Technology IT Strategy Innovation
opinion

Outcome quadrants: Move initiatives from tragic to strategic

Start by classifying your digital-business initiatives from an outcome perspective.

15 Nov 2018
CIO IT Leadership IT Strategy
feature

CIO Digital Magazine: Fall 2018

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

14 Nov 2018 3 mins
Agile Development CIO Digital Transformation
feature

6 soft skills IT needs to succeed in the digital era

When it comes to transformation, tech expertise goes only so far. IT leaders must look for and develop traits not traditionally required for technologists in order to succeed in the years ahead.

13 Nov 2018
Digital Transformation IT Skills IT Strategy
feature

IT budgeting mistakes to avoid

Rising costs can sneak up on you. Hereu2019s how to prevent runaway technology spending before it hamstrings your IT operations.

12 Nov 2018
Budgeting IT Leadership IT Strategy
feature

5 digital transformation trends for 2019

Expect companies to scale-back their Big Bang change rhetoric in favor of a more iterative approach to innovation, a shift to product management, and renewed efforts around operational efficiency.

7 Nov 2018
Digital Transformation IT Leadership IT Strategy
feature

TD Ameritrade banks on AI, VR

TD Ameritrade has struck forward-thinking deals with Amazon.com and Facebook on virtual assistants and virtual reality, respectively. Will these bets pay off?

5 Nov 2018 6 mins
Digital Transformation Financial Services Industry IT Strategy
how-to

How (and why) to break up with your IT service provider

When plans change or performance is poor, it may be time to break off an outsourcing commitment. Hereu2019s how to make the process as pain-free and productive as possible.

1 Nov 2018
IT Strategy Outsourcing Professional Services
opinion

How to develop an effective CRM strategy (and 7 signs you’re not ready)

A CRM can give your company a strategic advantage u2013 if, and only if, you tightly conceive and execute your CRM strategy. Itu2019s not easy, but hereu2019s how.

31 Oct 2018
CRM Systems Enterprise Applications IT Strategy