Digital Transformation | News, how-tos, features, reviews, and videos
Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofAu2019s tech and ops chief reflects on lessons learned over the past 15 months.
The sweet spot between business innovation and operational excellence is elusive, but ITu2019s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.
New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within.
Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.
In keeping with its sustainability goals, Petrobas replaced an antiquated data system with a solution enabling increased production in facilities and the supply of products to match supply and demand.
CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.
The popular pizza maker is tapping into the emerging MLOps field, which helps the company's data science team refresh data models and push them into production without IT's help.
Slacku2019s business technology team is automating tasks for sales, marketing, and other teams as part of a cultural shift to product operations.
By focusing on the customer POV, CIOs can make digital transformation more visible and measurable within a business context.
CIOs from ecommerce, insurance, and automotive sectors discuss how they changed their IT cultures to pave the way for digital transformations.
Predictive analytics and AI are helping the District of Columbiau2019s water authority discover water main and sewer pipe breaks proactively.
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