Digital Transformation | News, how-tos, features, reviews, and videos
Despite challenges, the pandemic has unearthed opportunities from both a technology and strategic standpoint and has introduced new ways to measure the business value of digitization projects.
The right technology investments are more critical than ever in helping agents deliver exceptional customer service.
IT leaders are leaning on lessons learned from the pandemic to redefine IT cultures and refine IT strategies as they move toward a new year of uncertainty.
The health systemu2019s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care.
González Byass has a regenerative business plan that puts people and planet at the core of its centuries’ old, family-owned, and operated business. Carrying forward their founding father’s legacy of caring for the land, the fifth g
Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value.
Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.
CIO Ryan Snyder shares his insights on ITu2019s expanding role in product development and the future of the CIO role.
As the pandemic unfolded, the company launched a private-label digital platform that allows motor vehicle makers to offer financial services to consumers, says TFS CIO Vipin Gupta.
To drive digital transformation, IT organizations must embrace change. Ineffective or outdated notions of what it takes can derail success.
IT modernization is a key component for establishing an agile, responsive enterprise. IT leaders lend advice on how to transform legacy tech into digital assets.
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