Digital Transformation | News, how-tos, features, reviews, and videos
Will a promising new technology be truly transformative or destructively disruptive? Only due diligence will reveal the truth.
An innovative initiative is only as successful as it is secure. Here's how CIOs are balancing risk-taking with risk aversion.
The 144-year-old pharmaceutical team built a platform that uses AI to process data about adverse events.
Bayer Crop Science has created 'virtual factories' to provide dynamic digital representations of the equipment and processes for each of its nine North American corn seed manufacturing sites.
Building resilience and trust post-CrowdStrike—it’s time to take a closer look at effective strategies for revamping customer experience and addressing agent challenges during and after a major disruption.
A tremendous amount of information and specific insight can be gleaned by analyzing projects gone wrong. Here are four lessons IT leaders can apply to any outsourcing agreement.
In the digital era, organizational change management is crucial to business success — far too crucial to be dogged by its misconceptions and false assumptions.
The telecom giant has reduced costs and improved customer service response times by leveraging natural language processing and deep learning to automatically process requests.
IBM has leveraged blockchain to resolve discrepancies in its contingent labor contracts. If its global rollout goes well, the tech could soon be available as an product for invoice reconciliation.
The supplier of paints, coatings, and specialty materials has created a new analytics service to help its customers maximize the uptime and life expectancy of their industrial assets.
A successful digital transformation can help you outpace competitive threats. But these conventional beliefs can cause your efforts to fall short.
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