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Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.
Why youu2019re not getting the most out of your third-party relationships.
At its annual customer conference, Salesforce.com introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.
Taking a top-down approach is the key to ERP consolidation success, says HPE SVP and CIO Archana Deskus. Unless the CEO is on board, something this big wonu2019t get done.
A consumption-based model for IT infrastructure helps push business and IT objectives forward.
CIO Vipul Nagrath discusses how the payroll software company is leveraging technology to improve the customer experience.
Top-notch CX is a digital business imperative. Here's how to ensure your organization's customer and client experience is hassle-free.
An ERP migration is always a slog, but how do you collapse 18 disparate systems into a single platform hosted in a private cloud? Very carefully, says Hunter Douglas CIO Steve Katsirubas.
Big brands in financial services, logistics and other sectors are betting on blockchainu2019s potential to facilitate transactions and verify provenance of products.
As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.
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