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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

opinion

Back to business, but not back to normal

The pandemic exposed the myth that the "normal" workplace worked. IT leaders have an opportunity to do better for diverse employees as they chart their paths to the future of work.

Aug 25, 2021 8 mins
Diversity and Inclusion IT Leadership
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8 tips for improving customer experience

CX is the new IT imperative. Here's how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.

Aug 24, 2021
Digital Transformation IT Leadership
feature

Carhartt ups its sales prospects with AI

The apparel company has developed an AI-driven tool that helps its go-to-market divisions take a coordinated data-driven approach to expanding their footprint in the marketplace.

Aug 24, 2021
Artificial Intelligence Digital Transformation IT Leadership
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IT navigates the ‘Great Resignation’

With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.

Aug 23, 2021
Hiring IT Leadership Staff Management
brandpost Sponsored byVMware

Fall 2021: Digital’s tipping point

Today, business decision-makers face a balancing act: how to innovate and deliver critical business outcomes with bulky tech debt and proprietary legacy systems…if done well, modernization can extend the lifespan of an organization’s sof

Aug 17, 2023 5 mins
Digital Transformation
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Fall 2021: Digital’s tipping point

Learn how IT leaders in award-winning organizations are reimagining products and services for a new era of customer and employee engagement.

Aug 18, 2021
CIO CIO 100 Digital Transformation
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7 ways to rebuild a failed IT organization

Your CIO predecessor had some unique ideas about IT leadership u2014 most of them terrible. Now itu2019s your job to clean up the mess. Hereu2019s what how to get IT back on track.

Aug 17, 2021
IT Leadership IT Strategy
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Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.

Aug 16, 2021
Digital Transformation IT Leadership
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Brown-Forman ‘digital shelf’ provides top-flight e-commerce

Amid pandemic shutdowns, the Jack Daniels purveyor doubled down on digital asset management to sell its spirits online, earning CIO Tim Nall a seat at the executive table.

Aug 16, 2021
Digital Transformation IT Leadership
feature

Pfizer drives digital operations overhaul

With the COVID-19 pandemic as a catalyst, the pharmaceutical company has accelerated its digital transformation to manage its operations and supply chain more effectively.

Aug 10, 2021 5 mins
CIO 100 Digital Transformation Healthcare Industry
opinion

IT technical fellowship: A new path to the top

IT pros at the top of their careers as individual contributors are often faced with few career choices: Go into management or stay where they are. Establishing an IT Technical Fellow career track can change that, providing a new way to recognize and

Aug 10, 2021
Careers Hiring IT Leadership