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IT Leadership

The future is now: 2018 market predictions for database and data management

While these types of end-of-the (or beginning-of-the) year lists have become commonplace, itu2019s still important to constantly evaluate the changes we are seeing, and understand where they will take us next.

By Greg McStravick

Data Management Databases Technology Industry

Value-as-a-Service: the importance of strategic supplier management

Service management professionals are dealing with a great challenge: Coping with a high demand of value delivery while more and more strategic parts of the service delivery are being outsourced. Strategic supplier management plays an important role i

By Nancy Van Elsacker Louisnord

IT Leadership IT Strategy Supply Chain Management Software

How AI could revolutionize project management

Estimation, resource management and KPIs are just a few of the key areas where machine learning and predictive analytics can have a positive impact on project outcomes.

By Mary Branscombe

Artificial Intelligence IT Strategy Project Management Tools

MSC Cruises digitizes the passenger experience

Leveraging networking technology from HPE and Aruba, MSC Cruises has modernized the cruise ship experience.

By Zeus Kerravala

Digital Transformation Emerging Technology Internet of Things

Digital transformation in the public sector

Letu2019s rename it management transformation.

By Jeffrey Morgan

Digital Transformation Government IT Leadership

Why project managers are vital to BRM success

There is a hidden solution for shifting business-relationship managers from a tactical to a strategic focus: Embrace the project manager.

By Peter B. Nichol

IT Leadership Project Management Tools

If artificial intelligence changes everything at work, then education must change, too

If AI is changing everything about our jobs, what does that say about how we as humans prepare for those jobs? How must education u2013 from preschool through grad school u2013 also change?

By Arik Hesseldahl

Artificial Intelligence IT Skills Technology Industry

The death of long-term IT planning

Forget the 5-year plan. Knowing what mountain to climb is important, but so is staying flexible about how to get to the top.

By Jen A. Miller

Enterprise Architecture IT Leadership

Startup harnesses DevOps’ continuous delivery chaos

IT organizations tackling DevOps are spending too much time writing automation scripts. Enter Harness.io, a startup whose continuous delivery as a service platform seeks to eliminate manual labor and reduce errors.

By Clint Boulton

Data Center IT Strategy Software Development

What does blockchain mean for business and IoT?

Just what kind of an impact will blockchain have on businesses, and can it also be used as a tool to secure the IoT?

By Stephanie Atkinson

Internet of Things Supply Chain Management Software

Goals for CIOs in 2018

CIOs share their goals for the coming year.

By Myles F. Suer

Digital Transformation IT Strategy Technology Industry

CIO IT Leadership

2018 predictions: AI, SaaS and the evolution of IT

From the evolution of IT to AI, learn more about five technology trends that will impact businesses in 2018.

By Ross Mason

Jan 10, 2018 6 mins

How should business leaders utilize new approaches to training?

Training is currently undergoing disruption, moving from the classroom to the cloud. This process involves more than moving existing material to a new format. It requires a rethink of the whole process.

By Mark Robinson

CIO IT Leadership IT Skills

Artificial intelligence is not a threat to human society

Artificial intelligence (AI) is here to make our lives easier. Period!

By Rene Buest

Artificial Intelligence Digital Transformation Technology Industry

Blockchain's ability to store information has applications and effects across industries.

By Ralph Tkatchuk

E-commerce Software Financial Services Industry Technology Industry

Why today’s IT organization doesn’t work anymore

Why the traditional IT organization is on the cusp of radical changes that will reshape its structure, function and culture over the next decade.

By Otto Berkes

IT Leadership IT Strategy

To achieve agile at scale, move technology out of IT

New York Lifeu2019s Dave Castellani offers his vision for a new distribution of IT resources.

By Martha Heller

Budgeting CIO IT Strategy

6 internet of things trends that will dominate 2018

Many organizations are already incorporating IoT technologies into their products, processes and workflows, but 2018 is shaping up to be a breakout year for IoT deployments. Here are six IoT trends to watch in 2018.

By Thor Olavsrud

IT Strategy Internet of Things Security

10 best places to work in 2018

Looking for a better workplace? Here are the 10 best companies you can work for, according to Glassdoor.

By Sarah K. White

Careers IT Jobs IT Skills

Devsecops: Game-changing the app economy

Devsecops is a disruptive force that will not only improve application security, but also enable the security team to create greater value for their organization.

By Marc Wilczek

Devops Digital Transformation Security

The approach to IT modernization at NYU Langone Health

A major, complex modernization initiative provides example of two success factors in managing transformational change.

By Peter Bendor-Samuel

Digital Transformation Healthcare Industry Technology Industry

True entrepreneurs change the world: do you have what it takes?

The allure of an entrepreneur. Do you have the makings of a thought disruptor who can really change the world?

By Cindy Wahler

IT Leadership

New realities require new architecture

How organizations can use new, agile and innovative-driven architecture to successfully stay among the best in their industries.

By Daniel Lambert

Digital Transformation Enterprise Architecture IT Leadership

BRMs: the CIO’s new change agent

The role of the business relationship manager can be summarized in one word: change. Begin by defining the BRM role.

By Peter B. Nichol

CIO IT Strategy Relationship Building

The service desk of our times

The evolution of intelligent service management, and why AI has brought enterprises to the cusp of the next transformation.

By Steve Stover

ITIL ITSM Technology Industry

Women left out of CES keynotes again

The worldu2019s largest tech conference is severely lacking in women speakers for the second year in a row.

By Sharon Florentine

Events Technology Industry

6 secrets of highly innovative CIOs

Forward-looking CIOs are not only modernizing legacy systems, they're redefining how IT works. Here's a look at how to shift from an IT order-taker to a next-gen technology leader.

By Mary K. Pratt

CIO IT Leadership Innovation

Is active supervision slowly dying?

Many new job entrants say they receive far less supervision in their first jobs than interns, who are around for a few summer weeks.

By Steve Cooper

IT Leadership IT Skills

Will machine learning and AI change responsive web design?

Web developers have streamlined and added features in web design to customize websites for users, but AI and machine learning will further the user experience in web design.

By Brian E. Thomas

Artificial Intelligence Internet Web Development

IT leaders, get ready for 2018

3 strategic technology trends that will drive 2018 and beyond.

By Sandra Smith

IT Leadership

Vow to master your RFPs in 2018

9 techniques to improve your RFP preparation and RFP execution processes.

By Greg Hall

IT Leadership IT Strategy

Project-based learning coming to disrupt research

Our centuries-old educational model is failing our students, and itu2019s failing us.

By Sylvain Kalache

IT Leadership IT Skills Technology Industry

4 weather trends that will play out in 2018

No matter what Mother Nature decides to throw at us this year, the key to all weather trends is to be prepared.

By Mark Hoekzema

Big Data IT Strategy Machine Learning

Should the board press pause on public cloud after Intel’s Meltdown and Spectre vulnerabilities?

5 thoughts to help separate the signal from the noise before you upend your strategy.

By Alan Nance

CIO IT Leadership Security

Monsanto finds room to grow with open source software

The agriculture giant is using open source geospatial software to help visualize crop performance and yield information, thereby lowering costs and boosting IT's options to tailor applications for users' needs.

By Clint Boulton

Digital Transformation IT Strategy Open Source

Who benefits from the abolishment of net neutrality?

Net neutrality's dismantling by the FCC brings with pros and cons for Internet Service Providers and consumers.

By Irfan Jafrey

Internet Internet Service Providers Regulation

3 pillars of devops success for 2018, part 2

In this three-part blog series, I will be looking at key success factors for devops as we head into 2018.

By Flint Brenton

Devops IT Leadership IT Strategy

Leveraging machine learning to get more out of CRMs

Machine learning could be leveraged to capture more opportunities with customer resource management.

By Brian E. Thomas

Jan 5, 2018 6 mins

Artificial Intelligence CRM Systems Enterprise Applications

Why high-performance business relationship managers embrace learning intelligence

The key to building successful business relationship management practices is hiring for learning intelligence.

By Peter B. Nichol

Jan 5, 2018 5 mins

IT Leadership Relationship Building

Guilty as charged

Even when users agree to your standard IT measurements you canu2019t assume your measures are predictors of satisfaction.

By Avery Cloud

ITIL ITSM Managed Cloud Services

Harassment in the workplace: New year, same old story

Following #MeToo, I keep hearing that 2018 will be The Year that sexual harassment decreases and perpetrators will finally be held accountable. Iu2019m not so sure.

By Sharon Florentine

Careers IT Jobs

Fundamental skills for a bright future in IT

Technology evolves at a breakneck pace. But some of the most in-demand skills remain timeless.

By Sharon Florentine

Jan 5, 2018 5 mins

Careers IT Skills

The end of Net Neutrality: the sky is not falling

Despite all the legitimate concern, as well as the hype, I do not expect significant impacts on mobile telecom management.

By Craig Riegelhaupt

Government Regulation Technology Industry

Bots and AI continue their march toward call center obliteration

AI and chatbots still remain uncharted territory for a substantial segment of the Call Center industry. In 2018, businesses will continue their work to find the right balance between customized customer care and digital efficiency.

By Anna Frazzetto

Technology Industry

How blockchain builds businesses around individuals

The next generation of blockchainu2019s power users will be businesses in their own regard, motivating new users by example.

By Ralph Tkatchuk

E-commerce Software Technology Industry

3 steps to building a services-centric tech stack

Building a tech stack is like building a stack ofu2026 anything. It needs to have a solid core to keep it stable.

By Ray Grainger

Cloud Computing IT Strategy

Managing your career: knowing when it’s time to move on

Experience has shown that commercial enterprises have no problem parting ways with employees whose skills and experience are no longer relevant to their firmu2019s needs. Professionals should be equally cold and calculating.

By Mark Settle

IT Leadership Staff Management

Digital transformation in retail banking: choosing the digital platform

Digital transformation in retail banking is driven by customer experience. Technology and data that supports and enhances the customer journey is part of this change.

By Darya Shmat

Digital Transformation Financial Services Industry Technology Industry

AI in the workplace: Paving the way for man-machine collaboration

Thereu2019s little question AI-driven automation is poised to disrupt enterprises worldwide. The question is what you, as a CIO, are doing to prepare for a world where man and machines work together.

By Clint Boulton