News

Mentorship: Tips for success

A mentoring relationship can be a very rewarding experience for everyone involved. IT leaders offer advice on how to get started and how to ensure your mentoring efforts pay off.

By Christina Wood

Oct 6, 2021

IT Skills Mentoring Staff Management

Exclusive survey: CIOs outline tech priorities for 2021-22

With 2020 spending largely dictated by pandemic response, CIOs are now investing with one eye on the future — and one eye on securing the present.

By Peter Sayer

Oct 5, 2021 6 mins

Budgeting IT Leadership

Upskilling the hybrid IT workforce

The new hybrid workplace paradigm has IT leaders rethinking how they conduct skills and leadership training.

By Esther Shein

Oct 4, 2021 13 mins

IT Skills Remote Work

What is a chatbot? Simulating human conversation for service

Coupled with artificial intelligence, chatbots are seeing massive growth in use in an expanding array of domains, from customer service to employee interfaces.

By Maria Korolov

Oct 4, 2021 7 mins

Chatbots Machine Learning Natural Language Processing

CIO Think Tank: Data and analytics at scale

The world is awash in data. So in almost every enterprise, the question looms: How can we scale data analytics to deliver the greatest possible value?

By Derek Slater

Sep 30, 2021

Analytics

5 questions with Dow’s Melanie Kalmar

Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.

By Dan Roberts

Sep 30, 2021 8 mins

Data Science Digital Transformation Manufacturing Industry

Buyer’s guide: Top 11 agile tools for project management

Keep your projects humming with these tools geared for teams committed to agile practices and workflows.

By Peter Wayner

Sep 30, 2021 16 mins

Agile Development Enterprise Applications Project Management

Toward a new hybrid cloud – the one CIOs always wanted

Cloud providers built their hybrid offerings at least in part to hold customers intent on repatriating data and workloads. But those same services may not be as well suited for the next wave of hybrid.

By Mike Feibus

Sep 29, 2021 5 mins

Cloud Computing Hybrid Cloud

7 tasks every IT leader should delegate

CIOs have busy lives. So, one of the biggest talents every IT leader must acquire is the ability to know when to let go.

By John Edwards

Sep 29, 2021

IT Leadership

Developing a digital culture at U. S. Steel

At one of the worldu2019s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.

By Martha Heller

Sep 29, 2021

CIO Digital Transformation Manufacturing Industry

How UAE’s new data law will change the way enterprises use personal data

The UAE's planned data law will address privacy concerns, placing limits on entities seeking to profit from personal data, and is expected to have far-reaching consequences for enterprises.

By CIO Middle East staff

Sep 28, 2021

Compliance Legal Privacy

Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite

Oracle enhancements to its Fusion Cloud ERP and EPM suite are designed to use machine learning to automate transaction logging and monitoring, optimizing key business processes while gaining more insights from data.

By Anirban Ghoshal

Sep 28, 2021 7 mins

Artificial Intelligence ERP Systems

Enterprise mobility: Overcoming data access and system integration roadblocks

Always-on remote access is a mini digital transformation project in itself. Here's how to work toward a seamless experience for all employees.

By Dipti Parmar

Sep 28, 2021 8 mins

Remote Access Remote Work Small and Medium Business

Technical architecture: What IT does for a living

Building effective IT 101: Technical architecture is what separates a hard-to-navigate pile of tech from accelerating ITu2019s ability to get things done.

By Bob Lewis

Sep 28, 2021 6 mins

Cloud Architecture Data Architecture IT Governance Frameworks

ADM takes process-oriented approach to IT modernization

Food ingredients supplier Archer Daniels Midland is consolidating IT systems as part of a transformation that includes standardizing many of its business processes worldwide.

By Peter Sayer

Sep 28, 2021

Agriculture Industry Digital Transformation IT Leadership

What is data mining? Finding patterns and trends in data

Data mining, sometimes called knowledge discovery, is the process of sifting large volumes of data for correlations, patterns, and trends.

By Thor Olavsrud

Sep 27, 2021 8 mins

Analytics Data Management Data Mining

How to assemble a highly effective analytics team

Data-driven success hinges on strong, diverse, cross-functional data teams. IT leaders offer tips on creating and maintaining teams tuned for delivering keen data insights.

By Bob Violino

Sep 27, 2021

Data Science IT Skills Staff Management

12 IT skills paying the highest premiums today

From risk analytics to deep learning, these 12 IT skills are earning the highest pay premiums in 2021, according to data from Foote Partners.

By Sarah K. White

Sep 24, 2021

Careers IT Skills Staff Management

How the right automation strategy can unlock data silos

Struggling to make sense of all the data your company creates? The right automation strategy may be your best bet to unlock silos and make data more useful.

By Anna Frazzetto

Sep 23, 2021

Analytics Business Intelligence Robotic Process Automation

Microsoft’s Office 365 price increases: How to reduce the hit

Microsoft will increase the price of Office 365 by up to 25% in March 2022, but there are things CIOs can do now to limit the damage.

By Peter Sayer

Sep 23, 2021

Budgeting Microsoft Office Technology Industry

3 steps toward a more innovative business culture

Small and deliberate changes will lead to post-pandemic success.

By Manish Mathuria

Sep 22, 2021 6 mins

IT Leadership Innovation

How Johnson Controls is going ‘digital to the core’

As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.

By Martha Heller

Sep 22, 2021

Digital Transformation Diversity and Inclusion Robotic Process Automation

How to cultivate IT talent remotely

Identifying and growing IT talent in remote and hybrid workplaces is a big change for IT leaders, who must rely more on metrics, emotional intelligence, and new remote skills to elevate the best from their teams.

By Christina Wood

Sep 22, 2021

Remote Work Staff Management

Salesforce tightens Slack integration at Dreamforce

Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.

By Peter Sayer

Sep 21, 2021 6 mins

Salesforce.com Small and Medium Business Technology Industry

CIO vs. CTO: Chief collaborators in tech

The line between CIO and CTO roles is increasingly blurring. Here's how to these roles traditional differentiate, how they are converging, and how they can work together to create business value.

By Bob Violino

Sep 21, 2021 10 mins

CIO CTO IT Leadership

Toyota turns to AI to speed credit decisioning

Toyota Financial Services' Intelligent Financing Decision Engine leverages machine learning and massive data sets to accelerate credit decisioning and improve customer and dealer experience.

By Thor Olavsrud

Sep 21, 2021 5 mins

Artificial Intelligence Data Science IT Leadership

10 key skills for a successful cloud strategy

Success in the cloud also means tweaking your skills mix. From architecture expertise to vender relationship management, here's what your organization needs to make the most of the cloud.

By Mary K. Pratt

Sep 20, 2021

Cloud Computing IT Skills

ServiceNow ‘Rome’ emphasizes employee experience

CIOs weigh in on ServiceNowu2019s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.

By Peter Sayer

Sep 20, 2021

Employee Experience ServiceNow Technology Industry

Why Big Tech can’t crack healthcare

Technologists cannot disrupt healthcare without a complete understanding of the operating model. Co-creation is the best path forward.

By David Chou

Sep 17, 2021

Digital Transformation Healthcare Industry

AI in hiring might do more harm than good

AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but at least in its early stages, AI hiring strategies have the potential to hurt DEI in your organization.

By Sarah K. White

Sep 17, 2021 10 mins

Artificial Intelligence Diversity and Inclusion Hiring

10 Power BI mistakes to avoid

Power BI is increasingly bringing the power of data to business users, but you may need more guardrails to get the most value from it. These are the most common things organizations get wrong.

By Mary Branscombe

Sep 16, 2021

Business Intelligence Business Intelligence and Analytics Software Microsoft

D&I: A key factor in increasing project ROI

Finding ways to generate a higher return on investment for projects is a key issue, especially coming out of the COVID-19 pandemic. Increasing diversity in project teams may be an answer.

By Moira Alexander

Sep 16, 2021 5 mins

Diversity and Inclusion Project Management

5 questions with CIO-turned-CEO Ted Colbert

The Boeing Global Services president and CEO shares the leadership wisdom he lives by and why itu2019s not ITu2019s job to give the business what it wants.

By Dan Roberts

Sep 15, 2021

IT Leadership

Hispanic IT leaders pioneer new paths to the top

Despite increased focus on diversity in todayu2019s IT, Hispanics are still grappling with how to stand out, yet blend in, in what remains a white male-dominated IT culture.

By Beth Stackpole

Sep 15, 2021 11 mins

Diversity and Inclusion IT Leadership

How Carrier IT built a new culture (during a spinoff and a pandemic)

CIO Joe Schulz and the digital team seized the once-in-a-lifetime opportunity to create a metrics-based, customer-focused culture for IT.

By Martha Heller

Sep 15, 2021

IT Leadership IT Management

3 tips for combatting not-invented-here syndrome

Company culture and internal politics can block ideas at any time as they make their perilous journey from concept to value. These techniques will help you knock down those barriers to innovation.

By Nicholas D. Evans

Sep 14, 2021 6 mins

IT Leadership Innovation

How to win over your board of directors

A 15-minute board presentation can make or break a promising career. Leaders offer CIOs advice on meeting board needs and expectations and winning their lasting support and respect.

By Stephanie Overby

Sep 14, 2021

Budgeting CIO Relationship Building

Traditional ETL processes are blocking digital expansion – it’s time for an alternative

ETL has lost the race to big data. The solution is as simple as reordering the phases of traditional process integration.

By Yash Mehta

Sep 13, 2021

Big Data Data Management Data Science

7 techniques to enhance your power to persuade

In the workplace, influence is the ability to move someoneu2019s thinking, actions, or decisions in a way that advances your business objectives. These seven concepts and techniques will give your influence skills a boost.

By Eric Bloom

Sep 10, 2021

Careers IT Leadership

Fidelity unlocks the power of data by transforming its pipeline

Fidelity Investments is creating a 'next-generation data pipeline' to make data available throughout the enterprise and its ecosystem.

By Thor Olavsrud

Sep 10, 2021 8 mins

Data Management

What is sentiment analysis? Using NLP and ML to extract meaning

Sentiment analysis, which enables companies to determine the emotional value of communications, is now going beyond text analysis to include audio and video.

By Maria Korolov

Sep 9, 2021

Analytics Machine Learning Natural Language Processing

7 signs your IT training sucks

A skilled IT staff can mark the difference between proficient operations and failure. Beware the warning signs of training programs that wonu2019t create the IT expertise needed for long-term success.

By John Edwards

Sep 8, 2021 9 mins

IT Skills

CIO transformation: From order-taker to changemaker

Looking to take a step up in your CIO career? IT leaders and executive advisors outline key strategies for earning a more prominent, impactful role.

By Mary K. Pratt

Sep 7, 2021

CIO IT Leadership

What is AIOps? Injecting intelligence into IT operations

Organizations seeking to better monitor IT assets are turning to artificial intelligence to get ahead of performance issues and to automate fixes before negative impacts are felt.

By Maria Korolov

Sep 2, 2021 12 mins

Artificial Intelligence Devops IT Strategy

CIO Think Tank: 5G in the enterprise

How will IT harness the power and promise of 5G? In this roadmap report, dozens of IT leaders share use cases, challenges, and insights.

By Derek Slater

Sep 1, 2021 2 mins

5G Networking

7 IT metrics that matter most

As the number of IT metrics multiply, it's important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions.

By John Edwards

Sep 1, 2021 8 mins

Business IT Alignment IT Leadership IT Strategy

Hands-on IT skills pay off more than certs, study says

Learning the right leading-edge skills is paying off in a job market that is becoming oversaturated with certificate holders, driving down credentialed premiums.

By Peter Sayer

Aug 30, 2021 5 mins

Careers IT Skills Salaries

American Air Filter Europe unifies ERP under S/4HANA

Data cleansing proves key to migrating a hodgepodge of ERP systems in 14 countries to a unified sales and warehouse strategy in SAPu2019s cloud.

By Peter Sayer

Aug 27, 2021

ERP Systems IT Leadership SAP

What is design thinking? An agile method for innovation

Design thinking eschews traditional development processes in favor of an agile, flexible method for developing products and services with a unique focus on the customer.

By Sarah K. White

Aug 26, 2021 6 mins

Design Thinking IT Leadership Innovation