News

IT asset management (ITAM): Best practices and certs for optimizing IT assets

ITAM is a centralized approach to managing IT systems and assets. A strong ITAM strategy will help you oversee and optimize the wide range of technology at the heart of your business.

By Sarah K. White

Jul 20, 2021

IT Governance Frameworks IT Strategy System Management

How automation helps to reduce time to market for IoT projects

An automation mindset can keep projects on track with a secure, seamless, and scalable model

By Yash Mehta

Jul 19, 2021

ERP Systems Internet of Things

PVH finds perfect fit in hybrid IT operating model amid pandemic

The operator of Calvin Klein and Tommy Hilfiger brands jumpstarted ecommerce sales by prioritizing ship-from-store capabilities and mobile website conversion.

By Clint Boulton

Jul 19, 2021 6 mins

CIO 100 Digital Transformation IT Leadership

Are SMBs invited to the digital transformation party?

Thereu2019s value for smaller businesses in stepping up digital transformation investments. Doing so is critical to survival.

By Dipti Parmar

Jul 16, 2021 9 mins

Digital Transformation Small and Medium Business

What is CPQ? Automating quotes for customized solutions

Configure-price-quote (CPQ) software automates the order quote process, from gathering a customeru2019s needs to delivering a detailed quote for the customized products or services that can fulfill them.

By Peter Sayer

Jul 16, 2021

CRM Systems ERP Systems

6 digital transformation tips from AT&T’s tech chief

The telecom's CTO, Jeremy Legg, lends advice to IT leaders executing digital transformation at scale. The skinny? Business and IT alignment are critical.

By Clint Boulton

Jul 16, 2021 5 mins

Digital Transformation IT Leadership Telecommunications Industry

Building an internal dataops team: 7 considerations for success

Advanced data analytics is transforming the way companies make decisions and respond to market changes. Here's what that means for CIOs looking to build internal dataops teams.

By Anna Frazzetto

Jul 15, 2021

Analytics Chief Data Officer Data Management

How to make the most of an executive coach

Coaching can yield far-reaching benefits for your IT leadership career. IT execs share tips on how to make the most of an experience that will reshape how you work and lead.

By Johanna Ambrosio

Jul 15, 2021 10 mins

CIO Careers IT Leadership

7 new rules of project management

COVID-19 has greatly affected the future of work and how teams collaborate to get projects done, resulting in significant changes in the skills and strategies necessary to succeed as a project manager.

By Christina Wood

Jul 14, 2021 11 mins

IT Leadership Project Management

Unilever CIO: Digital literacy is the most important new capability to develop

Unilever North America CIO Alessandro Ventura has created a digital literacy curriculum to drive tech innovation.

By Martha Heller

Jul 14, 2021

Analytics Digital Transformation Machine Learning

Zoho enters self-service BI market with focus on usability, data prep

Zohou2019s new AI-powered, self-service BI platform combines an enhanced version of its Zoho Analytics offering with its new Zoho DataPrep application.

By Thor Olavsrud

Jul 13, 2021

Business Intelligence Data Visualization Technology Industry

Rethinking IT governance for agility and innovation

To meet todayu2019s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility u2014 without sacrificing stability and security.

By Mary K. Pratt

Jul 13, 2021 9 mins

Digital Transformation IT Governance Innovation

6 IT management traps to avoid

When the work gets stressful, it's easy to fall prey to quick management fixes that can harden into habits that do more harm than good.

By John Edwards

Jul 12, 2021 11 mins

IT Leadership IT Management

What is iPaaS? Integrating data flows to create new services

An integration platform as a service (iPaaS) is a cloud-based tool for linking existing applications and data flows into new services. Here are the key use cases, examples, and vendors.

By Peter Wayner

Jul 12, 2021

Application Integration Data Integration PaaS

Quantum Delta head lays out path for Netherlands tech leadership

Freeke Heijman, cofounding director of Quantum Delta Netherlands, said bridging the diversity gap in technology and bringing innovation out of the lab and into the commercial market are keys to success for Hollandu2019s massive investment in quantum

By Elizabeth Montalbano

Jul 12, 2021 9 mins

Diversity and Inclusion Quantum Computing Technology Industry

Mastercard pushes payments to the edge

The financial services company has overhauled its global payments atop public cloud and edge computing systems in pursuit of revenue growth in an API-driven, platform-fueled world.

By Clint Boulton

Jul 9, 2021 5 mins

Cloud Computing Edge Computing Financial Services Industry

5 tips for creating an IT culture where women thrive

Advice for women in tech from women in tech.

By Diana Bersohn

Jul 8, 2021 8 mins

Careers Diversity and Inclusion Women in IT

6 best practices for good data governance

Data governance is becoming a key strategic initiative. Hereu2019s how to ensure critical data assets are reliable, secure, and available for your business.

By Bob Violino

Jul 8, 2021

Analytics Data Governance Master Data Management

Change by design: The new role of digital and software in organizational transformation

Don't settle for the 'new normal'u2014itu2019s time to reimagine the role of digital transformation in the future of work.

By Brian Solis

Jul 7, 2021 7 mins

Digital Transformation Employee Experience Software Development

IT leaders commit to diversity to gain competitive edge

Aware that diverse organizations drive better business outcomes, CIOs are reshaping IT cultures by seeking out and elevating more diversity in their IT teams.

By Esther Shein

Jul 7, 2021

Diversity and Inclusion Hiring Innovation

The hard truth about IT process success

Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin.

By Bob Lewis

Jul 6, 2021 8 mins

Business Process Management IT Governance Frameworks ITSM

Discount Tire transforms CX on road to expansion

Letting customers choose whether to buy their tires on site, online, or on the phone means consolidating multiple databases.

By Peter Sayer

Jul 6, 2021

Data Management Digital Transformation IT Leadership

Predictive analytics: 4 success stories

These four companies are using predictive analytics to make their services more efficient, optimize maintenance, find potential threats, and even save lives.

By Thor Olavsrud

Jul 5, 2021 7 mins

Analytics Predictive Analytics

Discover transforms data pipeline for AI success

Seeking to streamline the processes required to fully leverage machine learning and real-time data insights, Discover Financial Services has created a cloud-native data fabric that automates much of the work.

By Thor Olavsrud

Jul 2, 2021

Analytics CIO 100 Data Engineering

Leading a hybrid IT workforce: 10 steps to ease the transition

Todayu2019s hybrid workplace is being driven entirely by management decisionu2014and everyone has an opinion on how it should be done. Here are 10 steps to prepare for leading in this new and evolving reality.

By Eric Bloom

Jul 1, 2021

IT Leadership IT Management Remote Work

IBM returnship helps restart IT careers

IBM's Tech Re-Entry Program helps bridge the gap for adults who have taken time away from the tech industry and are interested in getting back into an IT career.

By Sarah K. White

Jul 1, 2021 10 mins

Careers Hiring

4 tactics for getting SIs to bid on your project

Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.

By Greg Hall

Jun 30, 2021

Digital Transformation IT Strategy System Integration

Changing the equation on LGBTQ+ equity and inclusion

LGBTQ+ tech advocates show the key role CIOs can play in catalyzing the change necessary in business practices and technology design to meet the needs of an increasingly diverse society.

By Mary K. Pratt

Jun 30, 2021

Diversity and Inclusion

10 dark secrets of the cloud

The cloud has increasingly become a cornerstone of IT strategies across every industry, providing enterprises with agility and scale. But in every dark corner, hidden risks and imbalances await.

By Peter Wayner

Jun 29, 2021

Cloud Architecture Cloud Management Cloud Storage

L’Oréal supercharges ecommerce with digital tech

Lu2019Oru00e9alu2019s online sales soared during the pandemic, thanks to the promotional power of augmented reality technology, live-streaming services, and cloud software.

By Clint Boulton

Jun 29, 2021

Augmented Reality Digital Transformation IT Leadership

Best practices to embrace an ‘MLOps’ mindset

Most AI projects do not make it to production due to a communications gap. MLOps can help close the gap.

By Yash Mehta

Jun 28, 2021 6 mins

Data Science Devops Machine Learning

7 ways to win the IT talent war

In the battle for IT talent, victory goes to the bold and ingenious. Here's how to ensure your organization outmaneuvers the competition's hiring efforts.

By John Edwards

Jun 28, 2021 7 mins

Hiring

Analytics and AI helps Experian help its customers

The consumer credit reporting company is leveraging its data and data scientists to create new services for its customers.

By Thor Olavsrud

Jun 28, 2021 6 mins

Artificial Intelligence Financial Services Industry

What is project portfolio management? Aligning projects to business goals

PPM is a process in which an organization's projects are evaluated to ensure strategic alignment with company goals. To achieve companywide objectives, project managers and executives must understand PPM's benefits, best practices, and soft

By Moira Alexander

Jun 24, 2021 8 mins

IT Leadership Project Management

Oracle to customers: Spend more on cloud, save on support

With Oracle Support Rewards, the company hopes to tempt existing on-premises customers to move workloads to Oracle Cloud Infrastructure.

By Peter Sayer

Jun 23, 2021

Cloud Computing Oracle Technology Industry

Casey’s General Stores IT delivers business outcomes in product management shift

CIO Adrian Butler has adopted a product management model to enhance the guest and team member experience at Casey's 2,300 stores.

By Martha Heller

Jun 23, 2021 7 mins

IT Leadership IT Operations

8 reasons data science projects fail

Data science may be the hottest tool for solving business problems, but flawed projects can cause significant damage, leading decision-makers astray.

By Bob Violino

Jun 22, 2021 10 mins

Data Science

How IT leaders can cultivate an LGBTQ-friendly workplace

Encouraging inclusion and accommodating diversity requires a culture of openness — and can help your organization become more innovative.

By Peter Sayer

Jun 22, 2021

Diversity and Inclusion IT Leadership

Redefining IT risk in post-pandemic world

With technology ever more critical to enterprise success and survival, IT leaders are taking a larger, more strategic role in assessing business challenges and opportunities.

By Mary K. Pratt

Jun 21, 2021

IT Leadership Risk Management

CISA certification guide: Certified Information Systems Auditor explained

If you want to demonstrate your knowledge, abilities, and skills for IT auditing, the CISA certification from the ISACA is a great place to start.

By Sarah K. White

Jun 21, 2021 6 mins

Certifications IT Governance IT Skills

4 digital transformation success stories

Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders' strategies and implementations.

By Clint Boulton

Jun 18, 2021 7 mins

CIO Digital Transformation Technology Industry

How to choose RPA software: 10 key factors to consider

Menial tasks rob workers of time they could spend on more productive activities. Done right, RPA can banish bucketfuls of mindless chores. Here's how to select the right RPA solution for the job.

By Martin Heller

Jun 17, 2021 17 mins

Enterprise Applications Robotic Process Automation

How CareSource ditched its data silos

Taking a 'data fabric' approach in its shift from data silos to real-time access, the non-profit managed healthcare plan provider futureproofed its data platform, providing increased agility, interoperability, and accessibility for its memb

By Angela McArthur and Joydeep Mukherjee, Contributing writers

Jun 17, 2021

Business Intelligence Data Architecture Data Governance

Digital acceleration at Stanley Black & Decker places data at the center

CIO Rhonda Gass explains how a cloud data platform, technology business management framework, and agile architecture are keys to the $14B global company's digital transformation.

By Martha Heller

Jun 16, 2021 7 mins

Data Architecture Digital Transformation Risk Management

Summer 2021: Hybrid work hurdles

CIOs rethink IT roadmaps to support a post-pandemic workforce

By CIO staff and contributors

Jun 16, 2021 3 mins

Business IT Alignment CIO Hiring

What is a CMDB? A data warehouse for your IT environment

A crucial part of the ITIL framework, a configuration management database enables an organization to manage, control, configure, and identify assets across the organization.

By Sarah K. White

Jun 15, 2021

ITIL

Out in IT: A work-in-progress for the LGBTQ+ community

LGBTQ+ IT professionals share their experiences navigating careers in an industry that hasnu2019t always been welcoming and still has a long way to go.

By Beth Stackpole

Jun 15, 2021

Careers Diversity and Inclusion IT Leadership

Cloud or bust: IT leaders go all in on cloud computing

A growing number of CIOs are committing most if not all of IT to the cloud to improve security, flexibility, and agility u2014 and to free up teams to focus on innovation and enhancing IT services.

By Mary K. Pratt

Jun 14, 2021 12 mins

Cloud Computing IT Leadership

Estée Lauder proves the business value of augmented reality

The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually u2018try onu2019 makeup and other products.

By Clint Boulton

Jun 14, 2021 5 mins

Augmented Reality Digital Transformation Retail Industry

Open-source container PaaS speeds app development at Boehringer Ingelheim

Container technology managed by an open source PaaS is enabling pharmaceutical company Boehringer Ingelheim to quickly respond to industry changes and continuously develop new applications and services for its customers.

By Keri Allan

Jun 14, 2021

Containers IT Strategy PaaS