News

Why you have to become a trusted advisor for high level customer experiences

Enterprise business strategies across all industries are shifting to be customer-centric. Providers have to evolve beyond just selling products with basic support to become trusted advisors, intimately involved in their customers success.

Distributed, not remote

Every company may be a software company, but many software companies are now becoming distributed software companies. By adopting an everyone remote culture, we can hire, empower, and enable employees, wherever they happen to be.

Migrating ERP to the cloud

Vendors are certainly pushing for this application modernization. But where are CIOs on this and how can they make it a business success?

Applying cognitive science to champion data-management adoption

Business relationship managers today have new techniques to make data management stickier. Mix it up for greater data-enablement adoption.

5 lessons from Goldman Sachs’ digital journey

Boe Hartman, who helped spearhead the creation of Goldman Sachs' consumer business, reflects on his most important lessons learned from the initiative.

ICT helps bring ‘Xmas magic’ to Kiwi children

Tech for Good volunteers help not for profit group do away with manual systems for the annual gift giving for underprivileged children. They developed a platform that can help the project scale and be used for other social causes

3 reasons to focus on the bright side of AI

Despite the growing ubiquity of AI, many IT leaders still feel anxious about its risks and unsure of the opportunities. But todayu2019s executive boards arenu2019t having it u2013 they want to make AI a business priority.

Healthcare’s digital transformation: 5 predictions for 2020

Short of a u201cblack swanu201d event, 2020 will see a slow but steady advance in the digital transformation of healthcare.

10 resume tips to help you stand out

A well-honed resume is your key to landing that coveting IT position. Here's how to ensure your skills and experience shine.

What is a technology roadmap? A plan for managing digital transformation

With technology comes constant change u2014 and thatu2019s why it is more important than ever to have a solid technology roadmap to help plan for your companyu2019s future.

Carmen Casagranda joins Chubb Life as global CIO

4 industries to watch for AI disruption

In 2020 we will see the continued impact of AI and machine learning in new industries that will not only help to support businesses, but also consumers.

Goals for CIOs in 2020 and beyond

With the decade change upon us, one question should be on every CIOu2019s mind: How will this role change in the next 10 years?

7 questions CIOs should ask before taking a new job

Will your new job be a dream come true or a career cul-de-sac? Asking the right questions before you sign is the best way to ensure an IT leadership role is right.

4 steps to process automation success

For Navistar CIO Julie Ragland, shifting the IT discussion from cost to value was key to overcoming obstacles to process automation.

Tower Insurance works with EIS Group to accelerate digital business transformation

u201cWe are creating a unique and empowering self-service experience that challenges current industry norms,u201d says Tower CEO Richard Harding.

Design success into the office of the CDO

Every obstacle, hurdle and misstep raises awareness and decreases the likelihood of a recurring event. Use experience and wisdom to avoid the mistakes of others and find success when designing and implementing an office of the CDO.

8 common business design and architecture models

Make more sense of your enterprise architecture practice by relating it to any of 8 common business design methodologies.

The one transformation goal CIO must prioritize in 2020

Defining goals without acknowledging the need to transform often leads organizations to make iterative improvements to existing businesses without challenging themselves to consider disruptive opportunities and threats.

Recession-proof IT: How to survive and thrive through any economy

Leading authorities advise CIOs to have plans in place in advance of a possible downturn u2014 and the best approaches and strategies are highly beneficial in good economic times as well.

Merck prescribes AI for supply chain complexity

Pharmaceutical company Merck is using AI to manage an increasingly complex supply chain. Merck CIO Alessandro De Luca explains how its prescriptive supply chain system works.

Top 5 strategic priorities for CIOs

IT leaders from health-care, retail and tech sectors share their strategic priorities for 2020. Hint: Analytics, automation and cloud play big roles in CIOs' roadmaps.

Building elasticity in outsourced managed services

Plan for the future by building both cost and service management elasticity into your outsourced managed service agreements up front.

What Gen Z workers look for in an IT employer

Gen Z is just beginning to enter the workforce en masse. Hereu2019s what tomorrowu2019s IT pros and leaders are looking for in an employer today.

The big task for CIOs in 2020: Bringing security and IT operations together

Bridging the gap between these siloed teams pays off in improved visibility and better security.

Keys to a successful flexible IT staffing strategy

With specialized skills in short supply, CIOs are increasingly turning to contingent workers to supplement in-house talent. Hereu2019s how to ensure your workforce mix is on target and productive.

How to develop IT leaders into future CIOs

Steve Faas, CIO of Aleris, reflects on his strong record of turning up-and-comers into CIOs.

Google and Facebook: It’s your job to fix a broken internet

Top-down strategy is dead – Long live the team of teams!

How should CIOs construct their organizations to better enable the agility demanded by todayu2019s pace of strategy and initiative change?

AWS re:Invent: Intelligent services, closer clouds

Quantum computing is still way out there, but Amazon Web Services is bringing other computing tasks much closer to home.

A deeper look into how technology is innovating the financial sector

Banking is becoming a fundamentally digital experience, with many people banking virtually, no longer going into brick and mortar offices, and AI eliminating tellers. So how are banks reacting to this new reality? Are they embracing technology? Or ar

Assembling the right resources for the office of the chief data officer

Creating an office of the chief data officer is the first step in developing a data-driven culture and maximum business value.

7 ways to position IT for success in 2020

Look out, here comes tomorrow. Is your IT organization prepared to face the new year's opportunities and challenges?

Inside Cisco’s IT monitoring makeover

When Ciscou2019s IT team set out to replace a homegrown monitoring system, changing minds was as much of a challenge as changing code.

Anticipatory IT: Your strategy for staving off digital disruption

Anticipating future opportunities based on hard and soft trends is crucial for CIOs seeking to avoid disruption. Does your organization have what it takes to commit to an u2018anticipatory ITu2019 strategy?

Former Google Nest CEO explains why you’re never done learning as a leader

Marwan Fawaz, the former Next chief and an executive advisor to Google, reflects on his path to success and explains why leadership requires continuous learning.

Top 10 technical skills that will get you hired in 2020

Landing the perfect IT job is never easy, but certain, in-demand skills can smooth the way. Here are the top IT skills employers will be looking for in 2020.

5 tips for thriving in the digital era

Is your CEO ready for the future? IT executives share their advice for leading in the age of digital.

IT apprenticeships: Best practices for onboarding overlooked talent

IT leaders share their experiences and tips for launching apprenticeship programs that successfully bridge the IT skills gap.

3 things digital health developers can learn from the Industrial Internet of Things

The second in a series on my insights into best practices for IoT solution development after working with developers and product managers across multiple industries.

Building better business leaders

Is the CIO a technology leader or instead a business leader. How about their team? And what role should CIOs have in building future business leaders?

The 4 most common mistakes to avoid when working with tech contractors and consultants

As more employers turn to contractors and consultants to solve their in-demand tech talent gaps, itu2019s crucial to learn how to get the most out of this relationship. Here are the most common mistakes to avoid.

What is citizen development? The CIO’s solution to shadow IT

Users are increasingly creating tools to solve business problems. Fortunately, CIOs have help in the form of low- and no-code platforms that enable non-coders to build applications u2014 guardrails included.

AI is already disrupting sales, today

Artificial intelligence and machine learning are readily available now, and we know it can be used to automate much of the repetitive tasks and processes that humans do now. With the assistance of AI, sales managers can also focus on the bottom line

The business case for certifications

Business analysis as a profession continues to mature in the world today and with that comes organizations and certifications indicating experience and knowledge. These certifications take time and money to achieve, and there are many different optio

What is the California Consumer Privacy Act of 2018? Influencers in the know break down the details

The California Consumer Privacy Act of 2018 is a bill intended to enhance online privacy rights and consumer protection for residents of California, United States. But the bill has national and global implications. Hereu2019s how to prepare your orga

Why RPA is a CIO priority

Cognitive automation technologies are changing our business. RPA is the first step in that evolution. Be part of the business-value realization with RPA.

10 tech certifications that pay the highest and are still growing in value

While pay for tech certifications has been declining overall, these certs are bucking the trend more than most.

10 future trends and how CIOs can keep ahead in 2020

After years of digital disruption and uncertainty, the future enterprise is finally coming into focus. Here's a look at what's ahead for IT organizations.

10 best tech MBA programs

Looking to launch a career in IT leadership? These top-ranked tech-focused MBA programs can help vault you to the top.