IT Strategy

The need to add agentic AI to the university syllabus

Frank Feagans, VP of IT and CIO at the University of Texas at Dallas, recently spoke with IDC’s VP, tech evangelist Lee Rennick about channelling the human experience through the AI governance strategy, and the benefits of bringing IT best practices and workforce development methods from private industry to higher ed.

AI interoperability challenges persist, even after new protocols

Distrust of agentic results, workflow disruptions, and spiraling costs could haunt CIOs as organizations roll out multiple AI agents.

Beyond pilots: How successful enterprises move from AI experiments to scalable transformation

AI pilots are easy; scaling is the real game. The winners turn hype into hard results with strategy, infrastructure and guts.

Is AI the end of IT as we know it?

AI is already spurring CIOs to rethink how they run IT departments, invest in technology platforms, and digitally transform businesses. But a clear-eyed view of IT’s future remains elusive.

3 Essential Elements of Strategy & Governance to Accelerate a Multi-Cloud Journey

4 thoughts on who should manage AI agents

As agents become more autonomous, it raises questions about which groups within the enterprise should manage them, and whether they should be treated as software or humans.

Unpacking UC San Diego’s use of LLMs to boost access to knowledge

Combining an open source orchestration platform and various LLMs, TritonGPT is a collection of UCSD-specific AI assistants capable of providing next-level opportunities.