Enterprise Applications

How to develop an effective CRM strategy (and 7 signs you’re not ready)

A CRM can give your company a strategic advantage u2013 if, and only if, you tightly conceive and execute your CRM strategy. Itu2019s not easy, but hereu2019s how.

Tableau talks up natural language interface for creating visualizations

BI vendor seeks to simplify and automate data analysis as part of a growing trend toward injecting AI capabilities into BI tools.

CIO spotlight: Peter Radich of Abano Healthcare

Octo Telematics: Melding analytics, machine learning and IoT to make roads safer

Oracle puts AI center stage at OpenWorld

Oracle puts AI center stage at OpenWorld

Oracle is injecting machine learning into its offerings to improve payment processing, expense accounting, and hiring u2014 and has launched subscription management services for its customersu2019 customers.

The incumbent’s advantage

Digital transformation is scary, but it can be a bit less risky by maintaining and leveraging your organization's existing systems and exposing them in new, more engaging experiences.

Chris Buxton of Stats NZ: What ‘digital first’ means for today’s business leaders

Intuit adds AI, enterprise features to QuickBooks online

Would you trade your ERP system for QuickBooks? Intuit hopes the answer is yes.

5 reasons RPA deployments fail

Robotic process automation offers significant benefits, but many RPA pilot projects go nowhere thanks to a mix of planning, personnel and implementation issues.

4 areas of SMB operation that benefit the most from SaaS

Small to midsize businesses move towards Software-as-a-Service in a digital-first landscape.